Telephone Bill & Telecom Management System

Manual Telephone Bill is Common Still

The amount of technology is completely changing the world today. More and more companies employ automatic services of many kinds. These services are based on the use of technology and computers.

However, for some reason telephony services still use manual billing. Therefore, a telephone bill is prepared manually by employees. These employees input usage amounts, rate agreements, and tariffs.

This is the manual component present in a telephone bill for clients. The software then calculates the amount a firm owes to the company. This sounds acceptable, but many errors occur in manual billing.

Potential Errors Evident

The errors present on a telephone bill can be quite substantial. Our telecom expense firm has revealed a great deal of errors. The following is a small sample on errors our clients have received.

One major error present on a telephone bill is the rate charges. Sales agreements result in a contract between clients and firms. Contracts stipulate the rate agreements agreed upon in negotiations.

Sadly, these sales agreements are rarely referred to during billing. Thus, employees input current rates instead of those agreed upon. This results in higher than normal charges on a client’s bill.

Another major error seen on a client’s telephony bill is usage. Many telephony systems have lines for telecommunications systems. These lines are being charged, but are not being used by the client.

In some cases, these lines were charged with long distance charges. However, upon inspection these lines were prohibited from these calls. Thus, employees could not make long distance calls, but were charged.

Taxes were being way overcharged in many client cases as well. Taxes can accumulate over time and some are unregulated charges. This raises the cost of the overall telephone bill a client receives.

Hackers are another problem seen on a telephone bill received. Hackers use a company’s system to make personal long distance calls. Our firm identifies these hackers for the client and save them money.

Save Money on Telephony Solutions

Our firm is committed to providing telecom expense management. This service includes careful review of a telephone bill for a client. We will pinpoint where clients are being overcharged on telephony.

Software provided by our firm allows clients constant review of bills. This enables clients to be more in control of telephone expenses. The return on investment is high and benefits all types of clients.

The solutions offered are vital to efficient financial management. This enables a company to do more and make more money overall. Many clients save up to 30% on current telephone bills and services.